You provide us with your interests, preferred dates and the budget you had in mind. You can do this by filling out our online enquiry form or by emailing us or giving us a call using our contact details

We will then design an initial outline proposal, based on your requirements, which we shall send to you by email. We may contact you for some further information during this stage. There is no charge to direct customers for this service.

Once you are happy with the proposed itinerary, then we would ask for a 20% non-refundable deposit, to secure your booking and to allow us to get to work on making the necessary reservations for you. This can be paid through a secure payment link that we will send you, by bank transfer or by calling us on +44 (0) 1463 239944, to provide your credit or debit card details.

Please be aware that all prices are quoted in GBP (£), unless otherwise stated. For current exchange rates please click here. If paying by bank transfer, payments should be made in GBP (£); and we would ask that you settle any charges your bank may apply for this service.

Many of the partners we work with are small businesses, so we are unable to guarantee availability or places to stay, until you have confirmed your booking in this way. We will update you by email when reservations are made. 

Your balance payment will be due eight weeks prior to the start of your holiday. A link to download your bespoke travel app with itinerary, accommodation details, sightseeing suggestions, tickets, maps, currency converter, translator and more, will be emailed two weeks prior to your departure. As an optional extra, a travel pack with itinerary, maps, sightseeing suggestions, and tickets where applicable, can be mailed two weeks prior to your departure for a small additional cost.

We hope you enjoy your holiday! If you need to call us during your trip, please don’t hesitate.

Your satisfaction is our number one priority and we will email you for feedback after your trip.

For further information please refer to our terms and conditions.